July 3, 2022

As with most issues, retail was thrown into turmoil in 2020 and 2021. Many say that the pandemic accelerated a technology-fueled business evolution that was already underway, however that does not present a lot solace to the closed shops, shuttered manufacturers and bankruptcies left in its wake. If 2020 was a 12 months of devastation in retail, 2021 was considered one of analysis and reconstruction, with a sample of stops and begins as firms tried to determine tips on how to interact buyers safely and successfully whereas contending with supply-chain points and labor shortages. Though Covid-19 has continued to tear via communities globally, we have begun determining tips on how to reside with — or round — it. The everlasting methods during which customers have shifted how they reside, work and store have gotten clear, and retailers are responding. The query now’s, what is going to outline retail in 2022, as we slowly and cautiously return to some model of normalcy?